Privacy Policy

Last updated: November 13, 2026

This notice describes information handled when you use REALTYOS, a real estate workspace with AI assistance. For privacy questions or requests to delete your account or information, contact the REALTYOS operator at novasupplyco.off@gmail.com.

Information you provide

REALTYOS handles account and profile information, including your email, display name, and real estate preferences. Your workspace can contain client and lead contact details, notes, listings, transactions, appointments, tasks, documents, photos, videos, reports, and saved assistant conversations. Team features also handle memberships, invitations, shared tasks, and updates.

Only upload information you are authorized to use. Avoid including passwords, payment card details, government identification numbers, or other unnecessary sensitive information in notes, uploads, or AI conversations.

How information is used

Information is used to maintain your account, save and retrieve your work, organize real estate activities, generate requested content, and perform actions you approve. Shared team tasks and updates are visible to the relevant team members; joining a team does not automatically share your private CRM records.

Google account connections

Connecting Gmail or Google Calendar is separate from signing into REALTYOS and requires your Google authorization. Gmail features request access to your basic Google profile, email address, messages for inbox and Sent browsing, and sending messages you review and approve. Calendar features request your basic Google profile, email address, calendar list, and event access to display events and create events you approve.

Google processes email and calendar actions. Lovable’s connection service handles authorization and provider requests on your behalf. Disconnecting a service in Integrations stops REALTYOS from using that connection; you can also remove access in your Google Account’s third-party connection settings. Disconnecting does not delete messages or events already saved in Google.

AI, documents, images, and voice

When you use AI features, your instructions and relevant workspace information may be sent through Lovable’s AI service to the model provider processing the request. This can include contact information, notes, transaction details, document text, images, and conversation history. Live voice uses microphone audio when you activate it and grant permission; voice processing involves the live AI service. Saved chats and approved task proposals are stored in your workspace.

Review information before submitting it to AI. Provider data handling depends on the service processing the request; this notice does not promise a particular provider retention period or model-training exclusion.

Service providers and browser storage

Lovable Cloud provides account authentication, workspace storage, and file hosting. Lovable connection and AI services process requests for connected features. Google receives information needed for Google sign-in, Gmail, and Calendar operations. The site loads fonts from Google Fonts, which receives the network request needed to deliver those fonts.

Authentication uses browser storage to maintain your session. Temporary session storage remembers where to return after sign-in. These are separate from the cookie-free visitor analytics described below.

Visitor analytics

Page visits, clicks, time on page, page speed, and errors are recorded for visitors to the published site. Lovable’s analytics uses no cookies, stores nothing on the visitor’s device, does not keep IP addresses, and does not identify visitors.

It records the pages visited, where visitors came from, their country, browser, operating system and device type, how long they stay, how fast pages load, errors, and clicks on buttons and links. Detailed data is kept for 90 days and daily summaries for a year. Lovable collects this data for us. Lovable’s privacy policy explains how it handles it.

Retention and deletion requests

Workspace records and uploaded files are saved so you can return to your work. You can remove records using available delete controls or email the privacy contact to request account or information deletion. REALTYOS does not currently specify a fixed retention period or guaranteed deletion turnaround for all workspace information. Removing information from REALTYOS does not automatically remove copies you exported or messages and events in external services.

Your choices and questions

You can choose not to connect Google services, stop using microphone access, and review external actions before approving them. To ask about access, correction, deletion, or the handling of your information, email novasupplyco.off@gmail.com. Privacy rights and requirements vary by location.

Changes to this notice

Updates will appear on this page with a revised date. Review this notice when deciding what information to provide to REALTYOS.